Help

If you have an inquiries about your order or encounter technical difficulties please contact us.

SHIPMENTS
Orders are shipped Monday - Friday generally within 24 hours of receipt.

Once your order has been shipped a confirmation email will be sent to you. Included in this email will be the tracking number for your shipment. 

PRODUCT RETURNS/EXCHANGES
If you need to return or exchange an item please use our contact form. In order to serve you better please include your order number in your correspondence. 

CAN'T LOGIN OR FORGOT PASSWORD
Passwords can be reset by going to this link: https://ifgathering.sonacart.com/user/password

WHERE ARE MY DOWNLOADS?
If you have redeemed a code or purchased a downloadable product on this site, you can access the files in your media library. When you login to your account the media libary is the first page that you will see.